Shipping & Returns

🚚 Shipping Policy
•     Processing Time
Orders are processed within 2–3 business days. You’ll get a confirmation email once your order is on the way.
•     Domestic Shipping (U.S.)
Standard shipping takes 3–7 business days depending on your location.
Expedited options are available at checkout.
•     International Shipping
We ship worldwide. Delivery times vary by country, typically 7–21 business days. Customs fees or import duties are the buyer’s responsibility.
•     Tracking
Every order comes with a tracking number so you can follow your gear from our crew to yours.

🔄 Returns & Exchanges
•     Eligibility
Returns are accepted within 30 days of delivery for unworn, unwashed items in original condition.
•     Exclusions
•     Final sale items
•     Gift cards
•     Customized or limited-edition products

•     Process
1.     Email us at support@cuecrewsupply.com with your order number.
2.     We’ll send you return instructions.
3.     Once received and inspected, refunds are issued to your original payment method.
•     Exchanges
Need a different size or style? Contact us within 30 days and we’ll hook you up if stock is available.
•     Return Shipping Costs
Customers are responsible for return shipping unless the item arrived damaged or defective.

⚡ Quick Notes
•     Cue Crew Supply isn’t responsible for lost or stolen packages once marked “Delivered” by the carrier.
•     If your order arrives damaged, wrong or has print quality issues reach out immediately—we’ll make it right.
•     Refunds may take 5–10 business days to appear depending on your bank.